Terms of Service

Crisruns your agency's recruitment process in one place — screening and applicant records, mobilization and visa documentation, welfare monitoring, billing and reporting. What the platform can do will change as we improve it.

Give us accurate details and keep your credentials secure. You are responsible for everything done under your account, and for the data, documents and records your agency puts into the platform. Accounts are for named individuals and must not be shared. Tell us promptly if you suspect unauthorized access.

You are responsible for using the Service in compliance with all laws that apply to recruitment and to the personal data you handle — including obtaining any consent the Data Privacy Act of 2012requires before you collect an applicant's information, and meeting your DMW and other regulatory obligations.

Cris supports your compliance work; it does not replace it. Filings, clearances and decisions about a worker remain yours.

Do not use the Service to:

• Do anything unlawful, or breach recruitment, employment or data protection law.
• Upload data you have no lawful basis to hold, or misrepresent an applicant's records.
• Access another agency's tenant, probe security, or disrupt the platform.
• Reverse engineer, copy or resell it, or use it to build a competing product.
• Upload malware, or content that infringes someone else's rights.

The platform may connect to outside providers for things like email delivery, document storage and payments. Those integrations are governed by their own terms, and connecting them is your choice.

Fees follow the plan you choose when you sign up (or in your order form) and are payable in advance, exclusive of taxes. Fees are non-refundable except where required by law or where our Refund Policy says otherwise. Late payment may lead to suspension after notice.

Free month and card billing. A new subscription starts with a free month. You save a payment card through our payment provider, Xendit, when you sign up; we never see or store the card number. The card is charged automatically for each month from the day after the free month ends, until you cancel.

Changing or cancelling your plan. You can change or cancel your plan at any time in the Service, under Settings › Subscription. An add-on you turn on is charged for the days left in your current month, then at its full price from your next bill. A larger AI credit package starts right away, and you pay the price difference for the current month. A smaller package, an add-on you turn off, and a cancellation take effect at the end of the month you have paid for (or your free month). Until then you keep access and can undo the change. During the free month, add-on changes are free; a larger AI credit package is charged right away.

AI credits.Your plan includes a monthly package of AI credits, used by the Service's automated features. Unused plan credits carry over up to your package's limit; credits you buy separately do not expire. Credits have no cash value and are not refundable.

The Service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted availability. Automated document reading, form filling and lead scoring can be wrong — check anything you rely on before you file or act on it.

Augmenta Solutions Inc. will not be liable for indirect, incidental or consequential damages, or for lost profits or data, arising from your use of the Service. Nothing here limits liability that cannot lawfully be limited.

You may stop using the Service at any time. We may withdraw access for a breach of these terms. When your subscription ends, your right to access the platform ends with it — export your data before then.

We may update these terms from time to time. The current version is always on this page with the date it changed. Continuing to use the Service means you accept the update.

Questions about these terms go to [email protected], or Augmenta Solutions Inc., Unit 2-C, 2/F MJL Building, 1175 Chino Roces Ave, San Antonio, Makati City 1203, Philippines.